PDL in 8.40.E on VMS?

[Conrad Whittall]

Richard,

I believe the (800) 365-3968 number you were using is the number for 
contacting sales staff at the original Cognos office in Burlington, MA.

As the transition tip mentions, the IBM technical support number in the 
USA and Canada is 1-800-IBM-SERV, that's 1-800-426-7378. If calling within 
the USA select option 2 (all other business products and solutions), 
option 2 again (software), and then option 6 (Information Management - the 
group where Cognos software now lives). The Canadian menu is slightly 
different...starting with a language choice, but then option 2 is for 
software calls, followed by option 2 again.

Regards,
Conrad

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