PowerHouse Keywords

[Joe Boyle]

Hi Bob and list,

 

I remember a time when Cognos support was provided even when the particular
version had been matured ( and so long as there was a valid support contract
in place ); is this still the case ?  

 

I will be working with PH 8.13 which is due to be put to bed in the near
future - or recent past, and while I realise that bugs can't be fixed, I
wonder if support calls would be taken and knowledge base searches via the
internal ADT KB and bugbase be provided ?

 

I happen to know that the customer support web site KB isn't a patch on the
Cognos internal ADT KB / bugbase which is why I ask the question :-)

 

I realise that times are hard all over and I am curious to know if this has
affected Cognos' approach to supporting matured products.

Regards, Joe. 

  _____  

From: powerh-l-bounces+atla38=dsl.pipex.com at lists.sowder.com
[mailto:powerh-l-bounces+atla38=dsl.pipex.com at lists.sowder.com] On Behalf Of
Deskin, Bob
Sent: 21 June 2005 16:45
To: powerh-l at sowder.com
Subject: PowerHouse Keywords

 

I haven't forgotten about this but it takes some time since I've got to slip
it in amongst other things. 

I've been going through the syntax tables, extracting keywords (and running
into some abbreviation anomalies at the same time).

I've done QUIZ so far, as a test. I don't know whether the text editors are
context sensitive. The reason I mention it is because some of the QUIZ
statements are two words, such as FINAL FOOTING. If it's worth separating
statement names from options and other keywords, context sensitivity is
needed.

So far I have files for: statements, other keywords (and there are some
duplicates), date formats, functions, item type keywords, and sql keywords
(used in DECLARE CURSOR).

Before I continue, I'd like to know if this is the right track. Is it too
distinct? If anyone would like to take a look, let me know in a private
message and I'll e-mail them. 

I do not expect that we will publish these files in print, but I can
certainly make them available on our web site. Keeping them up to date will
be an ongoing issue. 

Bob 

 

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