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<title>PowerHouse Keywords</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Bob and list,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I remember a time when Cognos support was
provided even when the particular version had been matured ( and so long as
there was a valid support contract in place ); is this still the case ? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I will be working with PH 8.13 which is
due to be put to bed in the near future – or recent past, and while I</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> <span lang=EN-GB>realise</span></span></font><font size=2
color=navy face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>that bugs can’t be
fixed, I wonder if support calls would be taken and knowledge base searches via
the internal ADT KB and bugbase be provided ?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I happen to know that the customer support
web site KB isn’t a patch on the Cognos internal ADT KB /</span></font><font
size=2 color=navy face=Arial><span lang=EN-GB style='font-size:10.0pt;
font-family:Arial;color:navy'> bugbase</span></font><font size=2 color=navy
face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>which is why I ask the
question </span></font><font size=2 color=navy face=Wingdings><span
style='font-size:10.0pt;font-family:Wingdings;color:navy'>J</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I</span></font><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'> <span
lang=EN-GB>realise</span></span></font><font size=2 color=navy face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>that times are hard all over and I am curious to know if this has
affected Cognos’ approach to supporting matured products.<o:p></o:p></span></font></p>
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<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Regards, Joe.</span></font><font color=navy><span
style='color:navy'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com
[mailto:powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Deskin, Bob<br>
<b><span style='font-weight:bold'>Sent:</span></b> 21 June 2005 16:45<br>
<b><span style='font-weight:bold'>To:</span></b> powerh-l@sowder.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> PowerHouse Keywords</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
haven't forgotten about this but it takes some time since I've got to slip it
in amongst other things.</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I've
been going through the syntax tables, extracting keywords (and running into
some abbreviation anomalies at the same time).</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I've
done QUIZ so far, as a test. I don't know whether the text editors are context
sensitive. The reason I mention it is because some of the QUIZ statements are
two words, such as FINAL FOOTING. If it's worth separating statement names from
options and other keywords, context sensitivity is needed.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>So
far I have files for: statements, other keywords (and there are some
duplicates), date formats, functions, item type keywords, and sql keywords
(used in DECLARE CURSOR).</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Before
I continue, I'd like to know if this is the right track. Is it too distinct? If
anyone would like to take a look, let me know in a private message and I'll
e-mail them. </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
do not expect that we will publish these files in print, but I can certainly
make them available on our web site. Keeping them up to date will be an ongoing
issue. </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Bob
</span></font><o:p></o:p></p>
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