Reams of screen prints

[Mike Palandri]

At 08:22 AM 09/19/2002 -0700, you wrote:
>Are you using terminals or emulators from a pc?

We are using emulators.  The users who have done the mass printing are 
using Macs.  They are at the schools in our K-12 district, and I'm not sure 
what emulator they use.  We use Win 2K and an emulator called MS320 from 
Minisoft here at the central offices where I work.  The school users are 
theoretically supported by our CIS department, but they are stretched 
pretty thin now due to budget cuts.

Anyway, after talking with another developer and reading the responses on 
this list, we came to the conclusion that it is a keyboard or user issue; 
perhaps something was pressing the key mapped to the LIST command.

We decided that if it happens again, we will remove the LIST command 
mappings in the QKGO file, and have those users who need that functionality 
use the printing function within their emulator.

Thanks to all that responded.







>We use Reflections (versions 8 and 9) sessions to access PH7.10G on
>OpenVMS7.1.  A few of our users were allegedly hitting the f2 key to print
>screen and they would sporadically empty the printer tray with screen
>prints.  It was only a few users, we couldn't relaibly replicate it, and it
>didn't happen for everyone using Reflections 8.  WRQ (the maker of
>Reflections) gave us the ever-dreaded, off-handed answer to "upgrade and
>your problems will be solved".  We upgraded those few machines and the
>problem seemed to go away.  The majority of our user base is still using
>version 8 without any problems....  Things that make you go hmmmmmmm...
>
>I realize I didn't give any definitive solutions, but hopefully we can share
>info more efficiently than the feds.
>
>---ehops
>
>-----Original Message-----
>From: Mike Palandri [mailto:palandri@4j.lane.edu]
>Sent: Wednesday, September 18, 2002 8:06 AM
>To: powerh-l@lists.swau.edu
>Subject: Reams of screen prints
>
>
>Hi all,
>
>
>We are on OpenVMS, PH 7.10F3
>
>Occasionally one of my users generates reams of screen prints to the system
>printer.  By screen prints, I mean the output  of the Quick List
>command.  It seems they somehow gets in a mode where every change to the
>screen generates a new page.  This continues until they exit Quick.
>
>The printed pages are definitely the output of a the LIST command, they
>have the user's Lgon ID, Port ID, Quick version, Screen name and compile
>date, etc printed below the screen image.
>
>I thought perhaps these users were inadvertently hitting the key
>combination for the LIST ALL command, but my testing shows that LIST ALL
>doesn't do this.
>
>Any ideas?
>
>Thanks,
>
>Mike
>  .


Mike
.