Important Information for NA PowerHouse Customers and Contractors

[Ronald W. Olenic]

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Robert!

It's "Old Englishman who who send lots of email", you were close... :-)

"Robert J.M. Edis" wrote:
> 
> G'day Nick (Old English for "one who sends lots of email")
> 
> It's great that Cognos is getting the professional support side of
> PowerHouse going like this.  Hopefully it will lead to richer pastures for
> us all.
> 
> Two questions:
> 
> 1. How does this plan affect existing partners such as Creative Computing?
> 
> 2. Can independent consultants, i.e. those not directly employed by a
> partner, get certification?  I would like to see certification exams and
> awards for the ADT tools as there are for the BI tools.  This would
> definately help Cognos clients sort the wheat from the chaff when taking on
> independents.
> 
> Regards,
> 
> Blue
> 
> -----Original Message-----
> From: Falkingham, Nick
> To: powerh-l@lists.swau.edu
> Sent: 11/15/99 6:10 PM
> Subject: Important Information for NA PowerHouse Customers and Contractors
> 
> Please accept my apologies for yet another SPAM (especially after my
> last 3
> regarding Education which contained the same message I was having
> problems
> with e-mail)
> 
> This message is directed at North American PowerHouse Customers and
> Consultants.
> 
> Some time ago I polled this list to get an idea of services that we
> could
> add to ADT customers and contractors. I received a number of e-mails
> that
> wanted to see a sub contractor program that customers could access for a
> list of qualified contractors and contractors could use to get better
> support and information from Cognos along with other exclusive benefits.
> Sharon Syrek who is the Service Partner Program Co-ordinator has put
> together this package that I hope meets the requirements expressed
> through
> this list.
> 
> The Services Partner Program is an international network of professional
> consulting organizations and systems integrators who collaborate with
> Cognos
> in addressing the consulting needs of our customers. In North America we
> are
> expanding this to include our ADT partners and contractors.
> 
> Program Description
> 
> The Services Partner Program extends the capabilities of the Cognos
> North
> American Services Organization.  The Program ensures that our customers
> have
> easy access to qualified professionals specializing in design and
> implementation of Cognos solutions.  Many of our customers are faced
> with
> strategic decisions and are looking for expert assistance to help make
> and
> implement those decisions.  We want to team Cognos consulting
> specialists
> with our partners to provide our customers with the help they need to
> implement new technology.
> 
> Certified Subcontractors  have in-depth technical expertise with Cognos
> products and are incorporated into Cognos services as a second tier.
> These
> Partners receive products and support and are kept informed with company
> and
> product information.
> 
> Partner Support & Benefits
> 
> Certified Sub - Partners are entitled to a wide range of support and
> benefits as detailed in the following table: (see additional details in
> this
> e-mail)
> 
> Free Cognos BI software (for personal use)
> Free Product Support
> Invitations to Cognos field product training
> Cognos public education course discounts 25%
> Cognos information access
> Advertising
> Subscription to Supportlink
> 
> 
> Acceptance Criteria
> 
> This section describes each component of the acceptance criteria that an
> applicant must satisfy to be accepted as a Services Partner. All
> individuals
> delivering services for Cognos must be certified.
> 
> Application Questionnaire
> This questionnaire is designed to give Cognos an understanding of a
> potential partner's business goals and areas of expertise. Responses to
> this
> questionnaire will be used by Cognos to determine the applicant's
> position
> in the program, if accepted as a partner.  There are general company
> questions, as well as requests for management and contact information,
> financial information, technical expertise, staffing, and references.
> 
> Cognos Software Knowledge Testing
> The testing determines the level of competency of each individual within
> the
> partner's organization who will be delivering services for Cognos
> products.
> All Certified Subcontractors must complete all certification exams.
> 
> Certification testing for Cognos ADT products is given at local Cognos
> offices.
> 
> Program Membership Fees
> Upon acceptance into the program, all partners are required to pay an
> annual
> membership fee. The fees for the Certified Sub is $2,500
> 
> Finder's Fees Payable to Cognos
> When COGNOS introduces a partner to a business opportunity, Cognos will
> receive a 15% finder's fee.
> 
> Support and Benefits
> This section describes the components of the support and assistance that
> Cognos will provide to Services Partners.   Some components may or may
> not
> be available depending on the level of services partnership.
> 
> Cognos Software Product and Discounts
> Partners receive up to three copies of BI software free of charge for
> each
> certified consultant.  Partners may also purchase additional Cognos
> software
> for internal projects at a 25% discount.
> 
> Support
> Team Cognos and Certified Subcontractors will have access to Cognos
> Customer
> Support free of charge.
> 
> Access to Cognos Field Product Training
> Certified Subcontractors will have access to the training on a project
> specific basis.
> 
> Education Course Discounts
> Discounts on all public education courses are available to all Services
> Partners.  All discounts are listed in the Partner Benefits chart found
> in
> this document.  All standard public education policies apply.
> 
> Cognos Information Access
> Partners have direct access to Cognos through the Services Partner
> Program
> co-ordinator for their region. The Cognos internal information document,
> Field Facts, is automatically sent to all Partners, and access to a
> special
> partner section of the Cognos web site is also provided.
> 
> Advertising
> Advertising in publications that reach your targeted audience is an
> excellent way to promote your business.  One publication that reaches an
> exclusive audience of Cognos software developers and end users is
> Cognos'
> bi-monthly newsletter, Supportlink.  All Partners have access to
> advertising
> in this publication.
> 
> Supportlink
> All certified consultants receive a 12-month subscription to the
> Supportlink
> newsletter.
> 
> Services Partners have direct access to Cognos through the Services
> Partner
> Program co-ordinator for their region.
> 
> Canada and USA
> Sharon Syrek
> phone: (781) 229-6600
> fax:      (781) 229-6164
> e-mail: sharon.syrek@cognos.com
> 
> Partners interested in enrolling in the Program should contact the above
> individual.  Potential partners are asked to complete an evaluation
> questionnaire.  If the evaluation is successful, the potential Partner
> will
> be asked to complete the steps detailed.   Upon completion of these
> steps,
> the company will be accepted into the Program.
> 
> Regards
> 
> Nick Falkingham
> North American ADT Services Manager
> 
> TEL     847-598-2347
> FAX     617-687-8285
> nick.falkingham@cognos.com
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