Support venues

Deskin, Bob Bob.Deskin@Cognos.COM
Tue, 19 May 1998 22:22:21 -0400


PowerHouse is "old" technology which is it's strength and we're proud of
it. COBOL is also old and look how alive it is. Just ask all those
programmers trying to fix all those legacy systems that companies base
their livelihood on. But look at what the "old" technology is doing. It
moved into the client/server world years ago. And it's about to move
onto the web. "Old" is not necessarily bad or out-of-date.

You're right that we say we have three types of users. Those are the
existing users. It's just good business to categorize them and try to
retain them. And note that both 2 and 3 want to keep their PowerHouse.
It's just that type 3 wants to move forward. I don't know that type 1
necessarily wants a new development tool. Some also are moving towards a
package solution. But we're responding to what our customers are asking
for as best we can. Right now, they're asking for PowerHouse on the web.
And that's what we're doing.

Bob Deskin              
Senior Product Advisor  bob.deskin@cognos.com
Cognos Inc.             (613) 738-1338 ext 4205 FAX: (613) 228-3149
3755 Riverside Drive P.O. Box 9707 Stn. T, Ottawa ON K1G 4K9 CANADA


> ----------
> From: 	mao@krifapost.dk[SMTP:mao@krifapost.dk]
> Sent: 	May 19, 1998 3:28 PM
> To: 	powerh-l@lists.swau.edu
> Subject: 	Re: Support venues
> 
> Hi there
> 
> I went to a users conference resently at cognos told us that they have
> 3
> kind of PH users:
> 1. Those who want to go to another development tool.
> 2. Those who want to keep their PH.
> 3. And those who want to upgrade to the windowsversion.
> 
> They didīnt mension a fourth group - those who want to learn and use
> PH as
> their new
> programming langue. I guess thatīs because they dont have any or...?
> And
> that the
> new customers probably want to use Axiant 2.0. - the rest go back to
> 3GL!
> Me impression is that Cognos just want to support their current PH
> users
> and then
> wait for them to extinct.
> 
> If Cognos just want to focus on their current customers, PH will very
> soon
> be'old technology'.
> I our company we belong to the first group of PH users. We are about
> to
> change our whole system into a Javabased system, but we still would
> have
> to maintain our PH a least the next 3 years.
> 
> Have a wonderfull day
> 
> Mikael Olesen, KdF - Denmark
> 
> 
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