PDL in 8.40.E on VMS?

[Conrad Whittall]

<< OK, second attempt...my first message was too large, i.e. > 40K, and is 
held pending moderator approval >>

Hi Richard,

Sorry to hear that you're having problems getting a call logged. I'm sure 
that Bob has probably left for the day, so maybe I can help a little (been 
a while, I know).

I think that the following document might help you and others navigate the 
new IBM support environment :

http://www-01.ibm.com/support/docview.wss?rs=3528&uid=swg21389775

See tip #6 for logging calls for Cognos software by phone

Regards,
Conrad

Conrad Whittall
Service Planner - IBM Analytics & Performance Management
IBM Software Group, Information Management
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