Question about auto logout in QKGO file

Deskin, Bob Bob.Deskin at Cognos.COM
Thu Jul 26 08:35:31 CDT 2007


I just tested this in 8.41E (Windows). It's generic and should work the
same way on all platforms. If not, please report a bug.
 
QUICK keeps an internal count if there's a QKGO Timeout setting. I don't
know how often it's checked, but I know that it issues a warning message
a few seconds before the actual time-out. For example, I set it to 30
seconds and got a warning 7 seconds before the time-out. At the time-out
it exits QUICK (doing the appropriate rollbacks and backouts). The basis
is whether there's any input from the user. If there's none, QUICK times
out.
 
Bob
 
PS You could buy more licenses :-)

	-----Original Message-----
	From: powerh-l-bounces+bob.deskin=cognos.com at lists.sowder.com
[mailto:powerh-l-bounces+bob.deskin=cognos.com at lists.sowder.com] On
Behalf Of fernando.olmos at hpa.com.au
	Sent: July 26, 2007 12:35 AM
	To: powerh-l at lists.sowder.com
	Subject: Question about auto logout in QKGO file
	
	

	How does the QKGO file's timeout feature work? 
	Is the QKGO file (say 20 mins) checking frequently, to kick
people out if they've left a QUICK session online for longer than 20
minutes? Does it only kick them out AFTER they try to change screens,
for example?

	The issue we're having is we're running out of powerhouse
licenses due to the number of users trying to access the system from a
powerhouse main menu. However, there are people that leave their
sessions on the screen in this main menu, without logging out and so it
books a license. As soon as they go back and try and do something QKGO
seems to kick in and therefore logs them out, basically saying "...uh
uh.. Sorry... you took too long to action your screen". We want QKGO to
do this anyway, and kick them out of the screen whether they are using
it or not.

	Thanks 

	Kind regards, 

	--- 
	Fernando Olmos 
	Senior Analyst Programmer 
	HPA 
	Direct: 03 9217 5411 
	Fax: 03 9217 5166 
	www.hpa.com.au <http://www.hpa.com.au>  


	
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