License Issues

[Deskin, Bob]

There is a difference between the software license that you purchased,
the physical software enable key, and your support contract (if any).
We typically license our products with no time limit. Unless your
software enable key (or license key) is dated, your software will
continue to work. If you do have a dated key, you can request an
extension by contacting the ADT Sales Rep. As for your support contract,
if that runs out at the end of March, then you won't be able to call
Customer Support, nor will you be eligible for new releases.
 
It sounds like you have nearly finished moving off of the HPe3000. Do
you mind telling me/us what you moved to and whether you are continuing
to use PowerHouse? And if not, what did you move to and why.
 
Bob
Bob Deskin 
Senior Product Manager 
Application Development Tools 
Cognos Incorporated 
Office: 613-738-1338 ext. 7268 
bob.deskin at cognos.com 
http://powerhouse.cognos.com <http://powerhouse.cognos.com/>  

	-----Original Message-----
	From: powerh-l-bounces+bob.deskin=cognos.com at lists.sowder.com
[mailto:powerh-l-bounces+bob.deskin=cognos.com at lists.sowder.com] On
Behalf Of Johnson, Ted
	Sent: January 11, 2007 9:57 AM
	To: powerh-l at lists.sowder.com
	Subject: License Issues
	
	

	We are in the final stages of removing the last of our legacy
data from our HP3000.  Our Powerhouse license is up at the end of March,
my question is will the software stop working as of 4-1-2007 or as of
that date do I not have the option of calling for support...which
frankly I haven't done in several years.

	 

	Thank you,

	
	Ted Johnson

	 

	******************************************************

	Ted Johnson,PHR                        johnsont at wfu.edu
<mailto:johnsont at wfu.edu> 
	Information Systems 
	Wake Forest University                336-758-4374
	Winston-Salem, NC 27109         336-758-7127 FAX

	 

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