Questionnaire results

Thu, 8 May 2003 14:22:14 -0400

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Oran,

Let me first say that I'm open to the enhancement of the ADT
products...However, I'm not responsible for the enhancements.  Second, I'm
extremely committed to the the ADT product line but more importantly I'm
committed to my customer base.  

I've been with Cognos for over 14 years and have seen the company become one
of the strongest reporting tool companies in the world.  The peak in ADT
growth came between 1998 and 2000.  This was due to the Y2K issues that
gripped us all.  For the past three years revenues have declined but to a
level that if Y2K hadn't occurred we would have been rather consistent in
our performance.

The state of the ADT base today is similar to the Y2K situation.  HP has
announced the discontinuance of the 3000 line and there customer base must
decide which way they are going to turn.  Stay on IX...go to UX...or ?????
As I stated in my "Questionnaire Results" email, "Cognos continues to
support and enhance the ADT line of products as you saw with the release
schedule."

The FUD (Fear Uncertainty Doubt) is as prominent today as it was back in the
late nineties with the Y2K issue.  I have seen a commitment to PowerHouse
over the past few years growing.  For the past thirty years developers like
yourself have written applications that have withstood the test of time.
Corporations are beginning to look for low cost alternatives, now more than
ever.  What they don't realize is that it's been working for them for a
number of years and continues to produce quality results at a very low cost.
Only minimal maintenance is required, larger servers to handle more data and
an application that still continues to handle all that is thrown at it with
n'er a complaint. 

As far as licensing activity is concerned...I'm not a liberty to give out
specific numbers ...However I can assure you that the license transaction
level for both North America and the rest of the world still remains strong.
As well as the number of customers that maintain support for there
PowerHouse licenses. 

As many people have complained about the pricing of Cognos ADT products you
must also understand that the price of a Powerhouse license has declined
over 70% in the past few years.  We chose to reduce prices to maintain and
expand our customer base.  With products such as PHWeb and AXiant we feel
that our customer base now has necessary tools to move forward.  New and
exciting success stories are available on the PowerHouse website.  Please
review what customers are doing with low cost and high productivity tools
from Cognos.

I hope this answers your questions Oran and enlightens the rest of the
Cognos PowerHouse Community.

Yours in ADT

Bob Berry

-----Original Message-----
From: Oran Shapitka [mailto:oran@intertechsystems.com]
Sent: Thursday, May 08, 2003 1:19 PM
To: Berry, Robert; powerh-l@lists.swau.edu
Subject: RE: Questionaire results

Bob, 

Seeing as you are open to enhancing the ADT products, and are demonstrating
a commitment to ADT from Cognos, maybe you could share what type of
licensing activity you see with the ADT products.  It seems that you believe
there is a strong opportunity for ADT to grow.  Maybe we have the wrong
perception that the product is dying.?

Oran Shapitka, I.S.P. 

<file:///C:/Documents%20and%20Settings/oran/Application%20Data/Microsoft/Sig
natures/WSI_Logo.jpg> 

Intertech Business Systems, Inc. 
1100 Empire Building
10080 Jasper Ave
Edmonton, AB  T5J 1V9    Canada

Email:  orshapitka@wsiconsultants.com 

Voice:  (780) 413-0400 
Fax:    (780) 413-0398 

www.intertechsavant.com <http://www.intertechsavant.com/>  

-----Original Message-----
From: powerh-l-admin@cube.swau.edu [mailto:powerh-l-admin@cube.swau.edu]On
Behalf Of Berry, Robert
Sent: Thursday, May 08, 2003 9:44 AM
To: 'powerh-l@lists.swau.edu'
Subject: Questionaire results

Good Day to all 

The results of my email questionaire follow below.  However, I must first
comment on the appreciation of all those who chose to respond and speak
their frank and honest opinions, both for and against PowerHouse and Cognos.
Please be assured that you have been heard.

As for the results... 

1.) Include PHWeb and AXiant in the box for the 8.4 release?? 

        A resounding "YES" 
The idea has been discussed and I believe this will happen. 

2.) Migrating to Unix or Web?? 

        "YES" 

3.) Would IT directors embrace this technology?? 

        FREE will always be embraced!!! 

4.) Is there as a need for PH Linux?? 

        "YES" 

5.) Do you need Itanium support?? 

        In Europe it appears to be more prominent. 

        In North America the results are mixed. 

        Cognos is reviewing Itanium currently. 

6.) Are you willing to show cost savings, manhour reductions, increased
productivity, etc. etc?? 

        "YES" 

I would like to address some of the critics that seem to feel that the ADT
Development is not keeping up with the demands of the installed base.
Please review the release of products and the dates that we expect to
release back to the base.  This is the work of a very talented team that
continues to produce great software.

PowerHouse 8.4xC, PowerHouse Web 2.4xC, Axiant 3.4 - On-Request Release. 

NT and UNIX (HP-UX, AIX, Solaris) should be available by the end of May. 

OpenVMS, MPE/iX, UNIX (Tru64) about 2 months later, say July. 

We hope to have a beta for Eloquence in the summer, probably August. 

PowerHouse 8.4xD, PowerHouse Web 2.4xD, Axiant 3.4 (maybe D) - Back-to-Base 
Will include Eloquence on NT and HP-UX plus performance improvements  

NT and UNIX (HP-UX, AIX, Solaris) maybe October  

OpenVMS, MPE/iX, UNIX (Tru64) December 

If you should have any questions, please feel free to contact me and I'd be
happy to discuss any of your concerns. 

Robert Berry 
Director Customer Operations 
Phone   781-313-2270 
Email  bob.berry@cognos.com 

This message may contain privileged and/or confidential information.  If you
have recieved this e-mail in error or are not the intended recipient, you
may not use, copy, disseminate or distribute it; do no open any attachments,
delete it immediately from your system and notify the sender promptly by
e-mail that you have done so.  Thank you.

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<DIV>Oran,</DIV>
<DIV>&nbsp;</DIV>
<DIV>Let me 
first say that I'm open to the enhancement of the ADT products...However, I'm 
not responsible for the enhancements.&nbsp; Second, I'm extremely committed to 
the the ADT product line but more importantly I'm committed to my customer 
base.&nbsp; </DIV>
<DIV>&nbsp;</DIV>
<DIV>I've 
been with Cognos for over 14 years and have seen the company become one of the 
strongest reporting tool companies in the world.&nbsp; The peak in ADT growth 
came between 1998 and 2000.&nbsp; This was due to the Y2K issues that gripped us 
all.&nbsp; For the past three years revenues have declined but to a level that 
if Y2K hadn't occurred we would have been rather consistent in our 
performance.</DIV>
<DIV>&nbsp;</DIV>
<DIV>The 
state of the ADT base today is similar to the Y2K situation.&nbsp; HP has 
announced the discontinuance of the 3000 line and there customer base must 
decide which way they are going to turn.&nbsp; Stay on IX...go to UX...or 
?????&nbsp;&nbsp;&nbsp; As I stated in my "Questionnaire Results" email, "Cognos 
continues to support and enhance the ADT line of products as you saw with the 
release schedule."</DIV>
<DIV>&nbsp;</DIV>
<DIV>The 
FUD (Fear Uncertainty Doubt) is as prominent today as it was back in the late 
nineties with the Y2K issue.&nbsp; I have seen a commitment to PowerHouse over 
the past few years growing.&nbsp; For the past thirty years developers like 
yourself have written applications that have withstood the test of time.&nbsp; 
Corporations are beginning to look for low cost alternatives, now more than 
ever.&nbsp;&nbsp;What they don't&nbsp;realize is that it's been working for them 
for a number of years and continues to produce quality results&nbsp;at a 
very&nbsp;low cost.&nbsp; Only minimal maintenance is required, larger servers 
to handle more data and an application that&nbsp;still&nbsp;continues to handle 
all that is thrown at it with n'er a complaint.&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>As far 
as licensing activity is concerned...I'm not a liberty to give out specific 
numbers ...However I can assure you that the license transaction level for both 
North America&nbsp;and the rest of the world still remains strong.&nbsp; As well 
as the number of customers that maintain support for there&nbsp;PowerHouse 
licenses.&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>As 
many people have complained about the pricing of Cognos ADT products you must 
also understand that the price of a Powerhouse license has declined over 70% in 
the past few years.&nbsp; We chose to reduce prices to maintain and expand our 
customer base.&nbsp; With products such as PHWeb and AXiant we feel that our 
customer base now has necessary tools to move forward.&nbsp; New and exciting 
success stories are available on the PowerHouse website.&nbsp; Please review 
what customers are doing with low cost and high productivity tools from 
Cognos.</DIV>
<DIV>&nbsp;</DIV>
<DIV>I hope 
this answers your questions Oran and enlightens the rest of the 
Cognos&nbsp;PowerHouse Community.</DIV>
<DIV>&nbsp;</DIV>
<DIV>Yours 
in ADT</DIV>
<DIV>&nbsp;</DIV>
<DIV>Bob 
Berry</DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
 <DIV class=OutlookMessageHeader dir=ltr align=left>-----Original Message----- From: Oran Shapitka 
 [mailto:oran@intertechsystems.com] Sent: Thursday, May 08, 2003 1:19 
 PM To: Berry, Robert; powerh-l@lists.swau.edu Subject: RE: 
 Questionaire results </DIV>
 <DIV>Bob, </DIV>
 <DIV>&nbsp;</DIV>
 <DIV>Seeing as you are open to enhancing the ADT 
 products, and are demonstrating a commitment to ADT from Cognos, maybe you could share&nbsp;what type of 
 licensing activity&nbsp;you see with the ADT products.&nbsp;&nbsp;It seems that you believe there is a strong 
 opportunity for ADT to grow.&nbsp; Maybe we have the wrong perception 
 that the product is dying.?</DIV>
 <DIV>&nbsp;</DIV> 
 Oran Shapitka, I.S.P. 
 <IMG height=102 alt="" 
 src="file:///C:/Documents%20and%20Settings/oran/Application%20Data/Microsoft/Signatures/WSI_Logo.jpg" 
 width=154 NOSEND="1">
 Intertech Business Systems, Inc. 
 1100 Empire Building 10080 Jasper 
 Ave Edmonton, AB&nbsp; T5J 1V9&nbsp;&nbsp;&nbsp; Canada
 Email:&nbsp; orshapitka@wsiconsultants.com 
 Voice:&nbsp; (780) 413-0400 Fax:&nbsp;&nbsp;&nbsp; (780) 413-0398 
 <A 
 href="http://www.intertechsavant.com/">www.intertechsavant.com</A> 
 
 <DIV class=OutlookMessageHeader dir=ltr align=left>-----Original Message----- From: powerh-l-admin@cube.swau.edu 
 [mailto:powerh-l-admin@cube.swau.edu]On Behalf Of Berry, 
 Robert Sent: Thursday, May 08, 2003 9:44 AM To: 
 'powerh-l@lists.swau.edu' Subject: Questionaire 
 results </DIV>
 Good Day to all 
 The results of my email questionaire follow below.&nbsp; 
 However, I must first comment on the appreciation of all those who chose to 
 respond and speak their frank and honest opinions, both for and against 
 PowerHouse and Cognos.&nbsp; Please be assured that you have been 
 heard.
 As for the results... 
 1.) Include PHWeb and AXiant in the box for the 8.4 
 release?? 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A resounding 
 "YES" The idea has been discussed and I believe this 
 will happen. 
 2.) Migrating to Unix or Web?? 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "YES" 
 3.) Would IT directors embrace this technology?? 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FREE will always 
 be embraced!!! 
 4.) Is there as a need for PH Linux?? 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "YES" 
 5.) Do you need Itanium support?? 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In Europe it 
 appears to be more prominent. 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In North America 
 the results are mixed. 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cognos is reviewing 
 Itanium currently. 
 6.) Are you willing to show cost savings, manhour reductions, 
 increased productivity, etc. etc?? 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "YES" 
 I would like to address some of the critics that seem to feel 
 that the ADT Development is not keeping up with the demands of the installed 
 base.&nbsp; Please review the release of products and the dates that we expect 
 to release back to the base.&nbsp; This is the work of a very talented team 
 that continues to produce great software.
 PowerHouse 8.4xC, PowerHouse Web 2.4xC, Axiant 3.4 - 
 On-Request Release. 
 NT and UNIX (HP-UX, AIX, Solaris) should be available by the 
 end of May. 
 OpenVMS, MPE/iX, UNIX (Tru64) about 2 months later, say 
 July. 
 We hope to have a beta for Eloquence in the summer, probably 
 August. 
 PowerHouse 8.4xD, PowerHouse Web 2.4xD, Axiant 3.4 (maybe D) - 
 Back-to-Base Will include Eloquence on NT and HP-UX 
 plus performance improvements&nbsp; 
 NT and UNIX (HP-UX, AIX, Solaris) maybe October&nbsp; 
 
 OpenVMS, MPE/iX, UNIX (Tru64) December 
 If you should have any questions, please feel free to contact 
 me and I'd be happy to discuss any of your concerns. 
 &nbsp; 
 Robert Berry Director Customer 
 Operations Phone&nbsp;&nbsp; 781-313-2270 
 Email&nbsp; bob.berry@cognos.com 
 This message may contain privileged and/or confidential 
 information.&nbsp; If you have recieved this e-mail in error or are not the 
 intended recipient, you may not use, copy, disseminate or distribute it; do no 
 open any attachments, delete it immediately from your system and notify the 
 sender promptly by e-mail that you have done so.&nbsp; Thank 
you.</BLOCKQUOTE></BODY></HTML>

This message may contain privileged and/or confidential information. If you have recieved this e-mail in error or are not the intended recipient, you may not use, copy, disseminate or distribute it; do no open any attachments, delete it immediately from your system and notify the sender promptly by e-mail that you have done so. Thank you.

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