Cognos deploys World's 1st PowerHouse Web 2.4 Application

Sun, 8 Jun 2003 20:34:55 -0400

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I'm very pleased to announce that the Cognos Global Customer Services web
site (http://support.cognos.com) became host to the world's first PowerHouse
Web 2.4 application at just after midnight on Friday morning (Ottawa time).
I know, 'cause I was there!

The application can be found from a link on this page...

     http://support.cognos.com/en/support/documentation/

...and enables supported customers to browse the entire Cognos product
documentation library, then read on-line or download the documents they are
interested in.

There is another part to the application (the biggest part) that only
authorized Cognos staff can access, to catalog and cross-reference all of
the documentation available on the site.

I'm hoping that this is just the first of many PHWeb applications that we're
able to deploy on this site. Even this one has enough flexibility that we're
already looking to extend it to also handle the software downloads and
patches that are available to supported customers.

I was able to design, build, test and deploy this entire application --
including the new Oracle 9i database tables and views -- in only two weeks
of part-time effort (hey, I had to keep the rest of the team redesigning the
entire support.cognos.com site busy too). The app was initially built on my
notebook PC under Windows 2000 Professional, using the new PowerHouse 4GL
8.41C and PowerHouse Web 2.41C. I then transferred the completed code to a
Solaris box and recompiled (without any code changes) using PH 8.43C and
PHWeb 2.43C -- and this is the environment that the app is deployed in on
the support.cognos.com site.

The documentation for PowerHouse 4GL 8.4 and PowerHouse Web 2.4 will be
available through this new application later this week (try Wednesday
morning). Documentation for earlier versions is already available.

My thanks to Bob Deskin for his help explaining the PowerHouse Web enigmas I
encountered along the way (I'm sure we'll both get plenty of Supportlink
articles out of this), and for ensuring that we were able to get hold of the
released product to install at almost the same time as it went to
manufacturing.

Best regards,
Conrad

Conrad Whittall
Solutions Architect, Global Customer Services
Cognos Incorporated, 3755 Riverside Drive, Ottawa, Ontario, K1G 4K9, Canada

**************************************************

This message may contain privileged and/or confidential information.  If you
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<META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
5.5.2654.89">
<TITLE>Cognos deploys World's 1st PowerHouse Web 2.4 =
Application</TITLE>
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I'm very pleased to announce that =
the Cognos Global Customer Services web site (<A =
HREF=3D"http://support.cognos.com" =
TARGET=3D"_blank">http://support.cognos.com</A>) became host to the =
world's first PowerHouse Web 2.4 application at just after midnight on =
Friday morning (Ottawa time). I know, 'cause I was there!

<P><FONT SIZE=3D2 FACE=3D"Verdana">The application can be found from a =
link on this page...</FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Verdana">&nbsp;&nbsp;&nbsp;&nbsp; <A =
HREF=3D"http://support.cognos.com/en/support/documentation/" =
TARGET=3D"_blank">http://support.cognos.com/en/support/documentation/</A=
></FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Verdana">...and enables supported customers =
to browse the entire Cognos product documentation library, then read =
on-line or download the documents they are interested in.</FONT></P>

<P><FONT SIZE=3D2 FACE=3D"Verdana">There is another part to the =
application (the biggest part) that only authorized Cognos staff can =
access, to catalog and cross-reference all of the documentation =
available on the site.</FONT></P>

I'm hoping that this is just the =
first of many PHWeb applications that we're able to deploy on this =
site. Even this one has enough flexibility that we're already looking =
to extend it to also handle the software downloads and patches that are =
available to supported customers.

I was able to design, build, test =
and deploy this entire application -- including the new Oracle 9i =
database tables and views -- in only two weeks of part-time effort =
(hey, I had to keep the rest of the team redesigning the entire =
support.cognos.com site busy too). The app was initially built on my =
notebook PC under Windows 2000 Professional, using the new PowerHouse =
4GL 8.41C and PowerHouse Web 2.41C. I then transferred the completed =
code to a Solaris box and recompiled (without any code changes) using =
PH 8.43C and PHWeb 2.43C -- and this is the environment that the app is =
deployed in on the support.cognos.com site.

The documentation for PowerHouse 4GL =
8.4 and PowerHouse Web 2.4 will be available through this new =
application later this week (try Wednesday morning). Documentation for =
earlier versions is already available.

<P><FONT SIZE=3D2 FACE=3D"Verdana">My thanks to Bob Deskin for his help =
explaining the PowerHouse Web enigmas I encountered along the way (I'm =
sure we'll both get plenty of Supportlink articles out of this), and =
for ensuring that we were able to get hold of the released product to =
install at almost the same time as it went to manufacturing.</FONT></P>

<P><FONT SIZE=3D2 FACE=3D"Verdana">Best regards,</FONT>
<BR><B><I><FONT COLOR=3D"#000080" SIZE=3D6 FACE=3D"Times New =
Roman">Conrad</FONT></I></B><I></I>
</P>

<P><B><FONT COLOR=3D"#808080" SIZE=3D1 FACE=3D"Arial">Conrad =
Whittall</FONT></B>
<BR><B><FONT COLOR=3D"#808080" SIZE=3D1 FACE=3D"Arial">Solutions =
Architect, Global Customer Services</FONT></B>
<BR><B><FONT COLOR=3D"#808080" SIZE=3D1 FACE=3D"Arial">Cognos =
Incorporated, 3755 Riverside Drive, Ottawa, Ontario, K1G 4K9, =
Canada</FONT></B>
</P>

<P><B><FONT COLOR=3D"#808080" SIZE=3D1 =
FACE=3D"Arial">**************************************************</FONT>=
</B>
</P>
<BR>
<BR>

<P><FONT SIZE=3D2 FACE=3D"Arial">This message may contain privileged =
and/or confidential information.&nbsp; If you have received this e-mail =
in error or are not the intended recipient, you may not use, copy, =
disseminate or distribute it; do not open any attachments, delete it =
immediately from your system and notify the sender promptly by e-mail =
that you have done so.&nbsp; Thank you.</FONT></P>

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