Time Out on Quick Screens

[Jeff Hoffman]

Catherine

I do not know the quality of your data but have you considered making your
data entry fields large character based temp items? You could then bypass
the problems causing the screen to time out by adding preproccessing on
each field to clean the data and even display bad stuff. Then moving them
to the actual fields.

Jeff

At 09:44 AM 18-02-03 -0800, you wrote:
>Did you write the screen and what system are you using?  If this is a
>Precision 2000 you can change you QKGO file to not time out.  If this is
>your screen you can probably do some error checking an write the problem
>claim to a subfile.
>
>Catherine
>
>-----Original Message-----
>From: powerh-l-admin@cube.swau.edu
>[mailto:powerh-l-admin@cube.swau.edu]On Behalf Of Roger B. Glayzer
>Sent: Monday, February 17, 2003 3:00 PM
>To: 'Powerh-L@Lists. Swau. Edu'
>Subject: Time Out on Quick Screens
>
>
>Here is the situation:
>
>process - batch adjudication of claims.
>
>scenario - we have a subfile that contains a list of all claim numbers that
>need to be adjudicated. These claim numbers id records in a database holding
>all the information for the claim and this information is then adjudicated
>using our claims data entry online quick screens (as if they were being
>entered online). A qkgo file is used to run the initial screen that starts
>the adjudication process in progress - it reads the subfile and then calls
>the first claim screen with a claim number.
>
>problem - at times the data is not clean and the claim screen cannot
>recognize a field value and the screen times out. There is no information on
>why - just that the system is shutting down.
>
>question: does anyone out there know if there is a procedure that gets
>executed when the quick screen times out so that I can put out information
>to identify the field and value that caused the error and, if possible,
>override the timeout so that the initial screen can keep processing the
>subfile with the claim numbers yet to be adjudicated.
>
>Thanks for your time reading all of this and for any input that may be
>forwarded on this matter.
>
>roger glayzer
>
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