Time Out on Quick Screens

[Catherine Litten]

Did you write the screen and what system are you using?  If this is a
Precision 2000 you can change you QKGO file to not time out.  If this is
your screen you can probably do some error checking an write the problem
claim to a subfile.

Catherine

-----Original Message-----
From: powerh-l-admin@cube.swau.edu
[mailto:powerh-l-admin@cube.swau.edu]On Behalf Of Roger B. Glayzer
Sent: Monday, February 17, 2003 3:00 PM
To: 'Powerh-L@Lists. Swau. Edu'
Subject: Time Out on Quick Screens


Here is the situation:

process - batch adjudication of claims.

scenario - we have a subfile that contains a list of all claim numbers that
need to be adjudicated. These claim numbers id records in a database holding
all the information for the claim and this information is then adjudicated
using our claims data entry online quick screens (as if they were being
entered online). A qkgo file is used to run the initial screen that starts
the adjudication process in progress - it reads the subfile and then calls
the first claim screen with a claim number.

problem - at times the data is not clean and the claim screen cannot
recognize a field value and the screen times out. There is no information on
why - just that the system is shutting down.

question: does anyone out there know if there is a procedure that gets
executed when the quick screen times out so that I can put out information
to identify the field and value that caused the error and, if possible,
override the timeout so that the initial screen can keep processing the
subfile with the claim numbers yet to be adjudicated.

Thanks for your time reading all of this and for any input that may be
forwarded on this matter.

roger glayzer

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