Fatal Quick Error

[Edis, Bob]

Just a guess, but based on past experience I think you have corrupt data in
the record the user is trying to find, possible on the index key.  Could you
have a null value in the field used by the primary (unique) index?

Blue

-----Original Message-----
From: Leonard_Berkowitz@harvardpilgrim.org
[mailto:Leonard_Berkowitz@harvardpilgrim.org]
Sent: Thursday, May 24, 2001 10:32 AM
To: powerh-l@lists.swau.edu
Subject: Fatal Quick Error




HPe3000, PH 8.19 C3

*E* Memory fault (invalid address) .act Type
*Fatal Error* *1504* Notify Cognos Customer Support
Do you want a QDUMP file produced? (Y/N)

One of our users gets this error on a screen, consistently on a Find. We
cannot
duplicate it on the same system with two different logons. Any suggestions
about
where to start looking? The user did not generate a QDUMP, but I suppose we
can
get one.

Thanks.
===================
Leonard S. Berkowitz
Perot Health Care Systems
(Harvard Pilgrim Health Care account)
voice: 617-509-1212
fax:   617-509-3737
pager: 781-226-2431



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