Fatal Quick Error

Leonard_Berkowitz@harvardpilgrim.org Leonard_Berkowitz@harvardpilgrim.org
Thu, 24 May 2001 11:32:17 -0400


HPe3000, PH 8.19 C3

*E* Memory fault (invalid address) .act Type
*Fatal Error* *1504* Notify Cognos Customer Support
Do you want a QDUMP file produced? (Y/N)

One of our users gets this error on a screen, consistently on a Find. We cannot
duplicate it on the same system with two different logons. Any suggestions about
where to start looking? The user did not generate a QDUMP, but I suppose we can
get one.

Thanks.
===================
Leonard S. Berkowitz
Perot Health Care Systems
(Harvard Pilgrim Health Care account)
voice: 617-509-1212
fax:   617-509-3737
pager: 781-226-2431