Licence letter

[Deskin, Bob]

Not having seen it, I can make no comment on the letter. 

I can comment on 8.30. The current published target is to go to beta in the
December/January timeframe. Since 8.30 is intended to be the upgrade path
for 7.10 customers, support for 7.10 will continue for the traditional one
year after the release of 8.30.

Bob Deskin              
PowerHouse Web Product Manager and Senior Product Advisor
Application Development Tools, Cognos Inc.
bob.deskin@cognos.com (613) 738-1338 ext 7268 FAX: (613) 727-1178
3755 Riverside Drive P.O. Box 9707 Stn. T, Ottawa ON K1G 4K9 CANADA

-----Original Message-----
From: Chris Sharman [mailto:Chris.Sharman@ccagroup.co.uk]
Sent: October 30, 2000 8:46 AM
To: UKSUPPORT.RENEWALS@Cognos.COM
Cc: Chris.Sharman@ccagroup.co.uk; powerh-l@sphere.swau.edu
Subject: Licence letter


I've just had a letter from Cognos mentioning "major new releases for the
majority of software" this year, and accusing us of "running a number of
licences unsupported". It goes on to offer an "amnesty".

This accusation is untrue, as far as I'm aware.
I find it particularly irritating given the ongoing lack of any scheduled
ship
date for PH 8.30 for VMS. I & many other VMS customers have been waiting for
this in order to move forward from 7.10.G, shipped over two years ago:
there's
too much missing from 8.10/20.

If it means we're no longer supported on 7.10.G, I'd be far from happy - as
far
as I know G4 is quite recent, acknowledging that V8 is presently inadequate
for
many customers.

I'd be happy to investigate anything specific, but this looks like a
fishing trip from Cognos. I don't know what the circulation is.

Chris Sharman,
IT Manager
_______________________________________________________________________
Chris.Sharman@CCAgroup.co.uk		http://www.ccagroup.co.uk/
CCA Stationery Ltd, Eastway, Fulwood, Preston, Lancashire, PR2 9WS.
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