Part of Screen Erased in Quick PH819C3

[Pickering, John (NORBORD)]

Lovely problem! How do you test your fixes? Make a change and wait for the
user to enter several hundred transactions :-)


>No, control-G does will not repaint the screen.
>Control-G does work at other times

While I like Michelle from Cognos' suggestion of using a separate statement
for the refresh statement after the run screen statement I wonder if it
would help. If ctrl-G won't do it then why should the refresh statement. But
we're talking about Quick here :-)


>It is a regular subscreen.
>From 3,45 to 11,80.
>Main screen is From 1,1 to 24,24

I have had funny happenings with less than full width screens so I stopped
using them ages ago. Is there anyway you can revamp the screens so the
subscreen uses all 80 columns?


>We haven't been able to come up with any pattern
>or anything but it happens AT LEAST once a day.

Again, must be fun to test possible fixes!


>The Entry procedure is not
>the default Entry Procedure.

Don't tell Matt oh-not-zero :-)


>(Note the REFRESH ALL was added to try to fix
>the problem - maybe I should add it to the
>Subscreen stmt too?)

That should only make a difference in find mode.


>there is an Exit procedure on the subscreen:
>PROCEDURE EXIT
>BEGIN
<snip>
>THEN WARN = "*W3 ...
>END

Is there any pattern between the disappearing background and the warning?


>It will accept the data but the labels and
>Id#s are missing.  Quick acts normal but
>it's difficult for the user to continue
>with the labels missing.

Off the wall solution - humour-impaired readers please skip.
Take a sheet of transparency paper and print the labels and ids on it. Cut
it to fit over the terminal in the right place. Mount it in the frame of one
of those anti-glare shields and let the user put it on whenever the
background disappears :-)


>Thanks for the help John!!!

What help??


If you get truly desperate, you could drive the main screen from a ghost
screen in a loop, passing in a flag. If the user exits the main screen
normally then you clear the flag and the ghost screen exits back to the
menu. When you come back from the subscreen you set the flag, exit and pass
the flag back to the ghost screen which then reruns the main screen. My
implementation of this would depend entirely on how miserable the user was
capable of making my life :-)

Regards,
John Pickering
Toronto
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