Cognos license daemon hung

jpope@newfoundlandpower.com jpope@newfoundlandpower.com
Tue, 4 May 1999 11:41:20 -0230


Hi 
we have Alpha VMS 7.1-1h1 and we experienced similar problems as well.  We
are currently running Decnet V(phase 5).  We had to install a patch for
Decnet as well we had to adjust quotas for the decnet process.  We had sized
the quotas for decnet based on a specified  number of users but we found it
wasn't high enough.  I'm not a "systems" person but I believe we did an
autogen and resized accordingly with a reboot of the Alpha.  A couple of
possibilities for you ...hope this helps.

John

> -----Original Message-----
> From:	Chris Sharman [SMTP:Chris.Sharman@ccagroup.co.uk]
> Sent:	Tuesday, May 04, 1999 10:17 AM
> To:	uk.telesupport@Cognos.COM
> Cc:	Chris.Sharman@ccagroup.co.uk; powerh-l@lists.swau.edu
> Subject:	Cognos license daemon hung
> 
> Environment 710G1/2, Alpha VMS 7.1, DECnet IV.
> 
> Our cognosd_Flexlm process hung (LEF), and refused to talk to anyone.
> People trying to invoke Powerhouse (any component) hung for a while before
> getting a message to the effect that their attempt to talk to the license
> daemon had timed out.
> 
> After 20 minutes of this, I killed the daemon with $FORCEX, killing all
> current PH users, and restarted PH. All now appears OK.
> 
> There's no indication of a problem in COGNOSDA.LOG, or anywhere else I can
> see.
> The daemon had been running 30.5 days without problems, and appeared to
> have
> ample available resources when it was stuck. ANAL/SYS showed a busy
> network
> device, but nothing else of interest.
> 
> Any ideas / suggestions ?
> 
> Chris
> ______________________________________________________________________
> Chris Sharman			Chris.Sharman@CCAgroup.co.uk
> CCA Stationery Ltd, Eastway, Fulwood, Preston, Lancashire, PR2 9WS.
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