PH 7.10.G1 AXP License Server Problems

[Ray Bailey]

There is a small bug in 710G and 710G1. This only happens sometimes.

The answer I got from Cognos was to take a print out of the current license
file(s) and delete or rename them. Then run FlexLM to create a new license
file. I did this on our Alpha and on two customer's boxes and it worked. For
your info the 710G license does not have the "ANY" parameter at the end of
the first line it has some weird character.

You should be able to put details for all products in one file.


Hope this helps you out.

Ray Bailey
Leicester
England



> -----Original Message-----
> From: owner-powerh-l@sphere.swau.edu
> [mailto:owner-powerh-l@sphere.swau.edu]On Behalf Of Kevin Gordon
> Sent: 15 January 1999 15:34
> To: PowerHouse List
> Subject: PH 7.10.G1 AXP License Server Problems
>
>
> I cannot get version 7.10.G1 to connect to the FlexLM license server on
> either of the Alpha boxes I've installed it on. Both have 7.10.F2 running
> quite happily as the default version but after issuing a SETPOW 710G1
> command I get the following error (or similar) trying to run any
> PowerHouse
> component:
>
> *E* Licensing: PH-AXP-RUNTIME PH-AXP-REPORTING-ONLY
> PH-AXP-RUNTIME-WITH-REPORTING(5) PH-AXP-DEVELOPMENT Cannot connect to
> license
> server (-15,12:60) connection timed out
>
> The version of FlexLM installed is the one that shipped with 7.10.G1 but
> I've tried the previous version as well with the same results. Rebooting
> system/restarting FlexLM etc. doesn't help.
>
> It works fine on our VAX machines.
>
> I've had similar problems in the past with 7.10.F2 and the response from
> Cognos has been rather hit and miss; they have a standard FlexLM
> troubleshooting guide they send out, but it's rather out of date and never
> seems to address my specific problem. The last time this happened we just
> attacked the systems with every DECnet patch we could find and it
> went away;
> but that does not seem to be the problem now. Any ideas, anyone?
>
> We're using:
> 	OpenVMS Alpha V7.1
> 	DECnet Plus V7.1 ECO 2 with patches DNV_AXP_OSI2071,
> DECNET_CDIALPHA071
>
> I have another problem/complaint. On some of our systems we have two
> products that use FlexLM licensing. It's quite hard to get them to
> co-operate because the instructions provided by the FlexLM people (whoever
> they are - I can't remember) don't actually work, but one of things I have
> ended up doing is lovingly redefining the LM_LICENSE_FILE logical to point
> to a file containing the license keys for both products. This worked quite
> happily under 7.10.F2, but as part of the 7.10.G1 release,
> changes have been
> made to the SETPH.COM file that lives in PATH$POWERHOUSE, one of
> which very
> considerately resets LM_LICENSE_FILE back to what it wants it to
> be, thereby
> stopping our other product from working! It wasn't broken, so why
> have they
> fixed it? For the time being I've reverted to the old SETPH.COM.
>
> Does everybody else hate FlexLM as well?
>
> Regards,
>
> Kevin Gordon, Sea Containers, London
>
> Voice: +44 171 80 55 487
> Fax:   +44 171 80 55 932
>
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