PH7.29 vs PH8.19

[Chris Sharman]

>John Pickering wrote:
>>I'm in the middle of several upgrades to 8.19. We've found no show   
>>stoppers in 8.19 yet. We chose 8.19 over a "proven" 7.29 for the upgrade   
>>because of the y2k "friendly" features.

John Pearce wrote:
>I'm not so concerned about the Y2K friendly features as I am about bugs
>that may appear when we're 50% through the project.  In 7.29's first
>release, you may remember that QTP supported a reduced number of subfiles
>as compared to earlier versions.  That one was a show stopper and I didn't
>find it until *after* I spent two weeks working my way through the PDL
>changes and all the Quick screens.  I guess the lesson there is to do an
>initial recompile of everything (PDL, Quick, Quiz and QTP) then examine all
>the *E* in the spoolfile looking for the nasty ones.

Yes, it can waste a lot of time - this is exactly what I've ranted about in
months past. It's not that Powerhouse is any buggier than other people's
software, it's just that Cognos don't seem able or willing to publish the info
fast enough. Digital (now Compaq) for example have long had information
channels for this: DSN for supported customers, and patch-announcements for
anyone with email: all the "show-stoppers" appear on patch-announcements, the
more minor "gotchas" tend to be DSN only.

If all new-version specific bugs were posted here and/or somewhere more
official (ie the website), we'd all be able to go forward to new versions
faster and with more confidence. Everyone's got bugs, so where's the big deal
in publishing them ?

As far as pricing goes for the web stuff, I'm not hopeful.
It's a matter of strategy and culture, and the whole culture of Cognos seems to
be geared towards Rolls-Royce prices. As a business decision it's clearly right
to go for market share, but Cognos have always gone for the highest price they
feel the customer will bear. I've been "stiffed" by a Cognos salesman
in the past, who certainly saw no problem in taking advantage of our hardware
upgrade (VAX > Alpha) to re-sell us the Powerhouse licence.
______________________________________________________________________
Chris Sharman			Chris.Sharman@CCAgroup.co.uk
CCA Stationery Ltd, Eastway, Fulwood, Preston, Lancashire, PR2 9WS.
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