[ADMIN] Bounces (Was: RE: ccMail SMT

David Sowder davids@cosmic.swau.edu
Wed, 6 May 1998 15:32:41 -0500 (CDT)


On Wed, 6 May 1998 pickerij@norbord.com wrote:
> >> <Lalaina_Rakotoniaina@mail.ste.scitex.com>
> >> User Lalaina_Rakotoniaina is not defined
> 
> >Poof.  Gone.
> 
> Merci. Mail to that address has been bouncing for weeks.

I guess I hadn't noticed the pattern.  Either that, or I wasn't getting
the bounces for some reason.  Sorry for the mess.  Also, sometimes it's
hard to get a meta-view for what's having problems consistently.

> >I try to maintain a relatively lenient policy on removing bounced
> >addresses to allow for temporary interruptions in subscriber's services,
> >though I'm considering a "kill-unknown-users-on-first-bounce" policy.
> >
> >What do you guys think?
> 
> First bounce and you're out is maybe a bit drastic given the current   
> reliability (;-) of most mail systems. Is there any way you can count the   
> bounces? Or better, the number of days on which bounces occur. Ten   
> bounces on a busy day is probably nothing but three days running should   
> get you whacked.

Naturally, I wouldn't kill the subscription for "host unknown" or
"no route to host".  Only things like "user unknown" or similar to a
message saying "user not in mail database".  Maybe I should filter the
bounces from powerh-l better and then go through that folder weekly
looking for pattern problems instead of deleting as I get them and relying
on my young but aging memory.

--
David R. Sowder                           Primary Address:  sowderd@swau.edu
Network Manager/Lead Software Technician  HyperNet Related:  davids@hpnc.com
Southwestern Adventist University                           Network Engineer
http://www2.swau.edu/~davids/                   Hypernet Communications Inc.

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