Quick - Fatal Error

Roger B. Glayzer rbg@optonline.net
Tue, 24 Jun 2003 17:44:59 -0400


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Hello to All,

I am running on an HP3000 928RX
RELEASE: C.60.00 MPE/iX HP31900 C.16.01 USER VERSION: C.60.02

Powerhouse Version - 8.39.C

Scenario:

Batch Adjudication Process - run in batch mode -

A quick screen is executed in the batch job by running a  command file that
invokes a qkgo file that identifies the quick screen to execute - PgmA

PgmA reads thru a subfile which holds all the claim numbers that need to go
through adjudication -

The adjudication process is a series of quick screens that pay, deny or put
the claim being processed in an edit status.
If a claim being adjudicated through these series of screens lacks some
information that the screen is looking for the
screen times out waiting for a response. When this happens quick reports
that the OS will be shutdown. I have been able to keep processing claims
regardless of this situation, but when it exits out of quick and back into
the batch job - the job just logs off without executing any other programs
or instructions following the exit from the quick screen (i.e. the command
file).

My ? is - how can I manipulate quick from not taking such extreme measures
when it times out so the batch job continues with what needs to be done
after returning form the quick screens.

Please do not respond with 'create a scrubber program to eliminate this from
happening' - there will always be a random claim here and there  that will
make the quick screen time out.

How do you prevent quick from issuing a fatal error when it times out in
batch??

Appreciate your input and time into this matter -

Roger






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<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>Hello to 
All,</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial><FONT size=2>I am running 
on an HP3000 928RX </FONT><FONT face=r_ansi></DIV>
<DIV><FONT face=Arial size=2>RELEASE: C.60.00 MPE/iX HP31900 C.16.01 USER 
VERSION: C.60.02</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>Powerhouse Version - 
8.39.C</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2>Scenario:</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>Batch Adjudication 
Process - run in batch mode - </FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>A quick screen is 
executed in the batch job by&nbsp;running a &nbsp;command file that invokes a 
qkgo file that identifies the quick screen to execute - PgmA</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>PgmA reads thru a 
subfile which holds all the claim numbers that need to go through adjudication - 
</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>The adjudication 
process is a series of quick screens that pay, deny or put the claim being 
processed in an edit status.</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>If a claim being 
adjudicated through these series of screens lacks some information that the 
screen is looking for the</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>screen times out 
waiting for a response. When this happens quick reports that the OS will be 
shutdown. I have been able to keep processing claims regardless of this 
situation, but when it exits out of quick and back into the batch&nbsp;job - the 
job just logs off without executing any other programs or instructions following 
the exit from the quick screen (i.e. the command file). </FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>My ? is - how can I 
manipulate quick from not taking such extreme measures when it times out so the 
batch job continues with what needs to be done after returning form the quick 
screens.</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2></FONT></SPAN><SPAN 
class=450275614-24062003><FONT face=Arial size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>Please do not 
respond with 'create a scrubber program to eliminate this from happening' - 
there will always be a random claim here and there&nbsp; that will make the 
quick screen time out.</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>How do you prevent 
quick from issuing a fatal error when it times out in 
batch??</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial size=2>Appreciate your 
input and time into this matter - </FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2>Roger</FONT></SPAN></DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=450275614-24062003><FONT face=Arial 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV></FONT></FONT></SPAN>&nbsp;</DIV></BODY></HTML>

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