license server error

[Bill D Michael]

While we aren't running on 7.10G1, it is still installed on our Alphas (VMS
7.1) so we can access a "snapshot" of our system as of 12/31/1999, and I
just tried it;

MDS1999> quiz
*E* Licensing: PH-AXP-RUNTIME PH-AXP-REPORTING-ONLY
PH-AXP-RUNTIME-WITH-REPORTING PH-AXP-DEVELOPMENT(5) Cannot connect to
license
server (-15,12:9) bad file number

It looks like there may be a date problem that's kicked in for 7.10G1!!!
When I try it on our production box (run-time only license) it works okay,
so this may be a 'development license' related issue, or may have something
to do with PowerGrid, which is running only on our development box...

Bill

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Good morning,

There is a problem with the Cognos License server on our GS160's which
sporadically prevents connecting to a Powerhouse session.

We are running PH 7.10.G1 on our Alpha's VMS 6.2 and our Galaxy's VMS 7.2.
We have recently started migrating users from the Alpha's to the Galaxys's.

We have been experienceing the license server error on the Galaxy's which
we
didn't have on the Alpha's.

The message that typically displays when trying to invoke a PowerHouse
component (e.g. QUICK, QUIZ, QTP, QDESIGN etc) is:

*E* Licensing: PH-AXP-RUNTIME PH-AXP-REPORTING-ONLY
PH-AXP-RUNTIME-WITH-REPORTING(200) PH-AXP-DEVELOPMENT(5) cannot connect to
license server

Any ideas/suggestions that you may have would be appreciated as this is a
potentially serious problem affecting many users and needs to be resolved
as
soon as possible.

Thanx
       Lorry