External procedure table overflow

Thu, 21 Aug 2003 14:50:08 -0400

Chuck,

Thanks. We will have to check this out.

Leonard
--
Leonard S. Berkowitz
Perot Health Care Systems
(Harvard Pilgrim Health Care account)
voice: 617-509-1212
fax: 617-509-1955
pager: 781-226-2431

                      "chuck.reinke"                                                                                                   
                      <chuck.reinke@sbc        To:       <powerh-l@lists.swau.edu>, <Leonard_Berkowitz@harvardpilgrim.org>             
                      global.net>              cc:                                                                                     
                                               Subject:  Re: External procedure table overflow                                         
                      08/21/2003 11:15                                                                                                 
                      AM                                                                                                               

Leonard,

The first thing I'd do is ask the user if they were thinking BAD thoughts
about the computer, as this is the most likely problem.  If they swear this
is not the case then you might consider that the QKGO file is not being
called up. 50 is awfully big for this parameter and I'm surprised to hear of
one so large, unless the application just serves to call a ton of COBOL
programs.

I suggest that somewhere in System, Account, User mystery of UDCs you'll
find the problem. You might test this by setting up a UDC that calls a
special QKGO file with some special First Screen to make absolutely sure
UDCs are working properly for this user.

Chuck

> HP3000, MPE 7.5, PowerHouse 8.19C
>
> On a test account, one of our users is encountering the dreaded:
>
> *d* External procedure table overflow. Increase the QKGO External
Procedures parameter
>
> Please note:
>
>       The QKGO file has the External Procedure parameter already set to
50, that is the maximum
>       allowable
>       The user reports this error early on: MENU -- >> SUB-MENU -->> data
screen where the error
>       occurs sometimes for one screen and sometimes for another.
>       I tried to reproduce the error this morning, flipping back and forth
several times from the
>       SUB-MENU first to one screen and then to the other screen without
the erro
>
> I would appreciate any suggestions here.
>
> Thanks in advance.
>
> Leonard
> --