QKGO: Screen level parameter

[Chris Sharman]

We saw something similar, after users convinced us they had a need for a
second "thread" (to answer the phone while doing other work), and then got
themselves lost and confused.

We fixed them by highlighting on screen when they were "nested" in this way
(we could tell via screenlevel), and disallowing triple nesting.

We didn't actually use Powerhouse threads - I forget whether that was purely
to enable us to keep a handle on user confusion, or whether there was some
other reason.

Is your screen system really too deep, or circular as described ?
I presume circular, from the "Don't do that" comment.
"Don't do that" is about right, but you can give them some help.

Chris

> -----Original Message-----
> From: leonard_berkowitz@harvardpilgrim.org
> [mailto:leonard_berkowitz@harvardpilgrim.org]
> Sent: 28 August 2002 12:23
> To: powerh-l@lists.swau.edu
> Subject: QKGO: Screen level parameter
>
>
> HPe3000; PowerHouse 8.19C
>
> The users are reporting the *D* screen level overflow. The QKGO is already
> set to 15, the allowable maximum. Other than telling users "don't do that"
> is there any other suggestion?
>
> Thanks.
> --
> Leonard S. Berkowitz
> Perot Health Care Systems
> (Harvard Pilgrim Health Care account)
> voice: 617-509-1212
> fax: 617-509-1955
> pager: 781-226-2431
>
>
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> ------------------------------------------------------------------
> --------------
> Date: Wed, 28 Aug 2002 07:17:52 -0400
>



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