Answer RE: Cognos NETD

[Jack Noppe]

Hi David,

This sounds like a problem we had when running the same software environment
on an IBM Netfinity server. 

The problem turned out to be an incompatibility with the IBM Server
Management Service. If this is your case, try shutting down the IBM Server
Management Service and try Cognos NETD again.

If you are running a different config, then try shutting down other
non-essential services one-by-one until the Cognos NETD stays up. 

That should give you enough info to report the problem to Customer Support.

Good Luck,
Jack Noppé


-----Original Message-----
From: David Followes [mailto:david.followes@ceo.woll.catholic.edu.au]
Sent: Tuesday, May 01, 2001 12:53 AM
To: powerh-l@lists.swau.edu
Subject: Cognos NETD


Does anyone know if there is a way to debug the NETD run as a service?  Or
what information it uses/needs from the registry or Cognos.ini file or
......???

We are trying to run PH 8.21D1 on Win 2000 Advance server SP1 and running
Axiant thin client.  When we start NETD as a service it runs for about 30 -
40 second before stopping again.  The event log contains an error message
stating "The Cognos Netd for NT service as reported an invalid current state
0."

If we try to test the connection with Netinfo we get successful responses up
until the service stops.

Th interactive "Netd Console" stays working and tests with Netinfo perform
correctly forever.  As this isn't an ideal way to run a production server
can anyone shed any light on this problem??

Regards
David



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