PH web dispatcher reliability

[Deskin, Bob]

A) I believe (if memory serves) that the PH Web install on NT installs the
Dispatcher as a service. Look at the Getting Started manual page 34 where it
talks about running the Dispatcher as a background service and starting it
automatically.

B) A "hanging" Dispatcher could be caused by many things. However I suggest
as a first step, contact Customer Support and get the latest PowerHouse Web
RBF (2.21D3). I don't know if it's actually ready to ship but we have signed
it off. We did a lot of work with memory and socket management that should
make things more stable.

Bob Deskin              
PowerHouse Web Product Manager and Senior Product Advisor
Application Development Tools, Cognos Inc.
bob.deskin@cognos.com (613) 738-1338 ext 7268 FAX: (613) 727-1178
3755 Riverside Drive P.O. Box 9707 Stn. T, Ottawa ON K1G 4K9 CANADA


-----Original Message-----
From: Edis, Bob [mailto:bob.edis@fleetpride.com]
Sent: February 9, 2001 11:58 AM
To: 'powerh-l@lists.swau.edu'
Subject: PH web dispatcher reliability


G'day all

Does anyone know how to A) get the PH Web Dispatcher to startup as a service
under Windows NT 4.0 when the machine boots and B) stop the dispatcher from
'hanging' on a regular basis.  This happens to me on a weekly basis though
the usage is very light.

Sometimes I have to stop and restart the dispatcher and other times simply
clicking the OK button on the Dr. Watson window does the trick.

Regards,

Robert Edis
Manager - Business Intelligence
FleetPride 
520 Lake Cook Rd., Suite 100
Deerfield IL 60015
Tel: 847.572.8039
Fax: 847.444.1096
www.fleetpride.com

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