Access Violation

[Terrence Burke]

Dear All,
		 Thanks a lot for the help received.   Merol Newman has already 
replied indicating the nature of the problem  --  probably a corrupt index. 
Certainly, when we tried to read down the index using only a subrange of 
the possible values the process worked fine  --  and no source code 
change was needed.

FYI : 
We run VMS on twin VAX 4000-300 processors, with common disc store 
(5 discs of 2gb each).   
The various quotas you mentioned, Chris, are fine (we have had trouble 
with quotas before, and have been grateful for info from this email group).
We use Powerhouse version 710G1, with RMS files.
The basic (student records) software was supplied by the software house 
for which Merol works, and we have been using it for 6 years  --  with a 
fair number of extras added into the dictionary, together with relevant 
screens, QTPs, Quiz reports, etc.
But the access violation error was only picked up by software from 
Merol's firm, and we do not have the source code  --  hence Merol's much 
needed intervention.

However, we also have another problem.   The full backup performed on 
Saurday 16th Sept completed fully, but the one performed on 23rd Sept 
(Saturday just gone) failed to complete  --  because of an access 
violation error !!  And it was on the disk which holds the file that we 
thought was corrupt !!

					Regards  --  and thanks
					   Terry



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Terry Burke
Admin Information Systems           EMail T.E.Burke@Dundee.ac.uk
University of Dundee
Nethergate                          Phone 01382 344022
Dundee     DD1 4HN                    Fax 01382 201604
Scotland   UK.
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