Part of Screen Erased in Quick PH819C3

[Michael Lee]

Oops, I stand corrected. Thanks John!

Michael Lee
MCL Systems Inc.


"Pickering, John (NORBORD)" wrote:

> Hey Michael - read the second line in the second paragraph of Georgia's
> problem description :-)
>
> -----Original Message-----
> From: Michael Lee
> To: georgia miller
> Cc: PowerHouse Listserv (new)
> Sent: 03/28/2000 8:50 AM
> Subject: Re: Part of Screen Erased in Quick PH819C3
>
> As well as the litany of questions John asked you I would have to ask if
> you've tried putting 'REFRESH ALL' on the RUN SCREEN statement. Normally
> this would take care of repainting the screen.
>
> Michael Lee
> MCL Systems Inc.
>
> georgia miller wrote:
>
> > I have a problem where part of my original screen is erased when
> coming back from a subscreen that overwrites part of the original
> screen.  It doesn't do it all the time, just some times - at least once
> a day.  I am on MPEix 5.5 and Quick PH819C3.  This only started doing
> this when I upgraded to PH819C3.  When this happens the user must get
> out of the main screen, back to the menu and then go back to the screen
> in order to get back the part of the screen that is erased.
> >
> > I worked with someone at Cognos Customer Support and they could not
> duplicate the problem.  I tried putting Refresh All on the Run Screen
> command but that didn't help.  I also tried moving the subscreen to
> different parts of the screen but that didn't help.  We also tried using
> a different terminal (switched from a dumb terminal to a Mac with
> Reflections) and that didn't help.
> >
> > My user has experienced losing part of her screen on a daily basis for
> over a year now.  It is quite annoying.
> >
> > Has anyone else experienced this problem with Quick PH819C3?
> >
> > Thanks!
> > Georgia Miller
> > Great Falls Public Schools
> > Great Falls, Montana
> > georgia_miller@gfps.k12.mt.us
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