PH 8.19C4 on MPE/iX

[Whittall, Conrad]

Maintenance releases, such as 8.19C4, are on-request releases rather
than being automatically shipped back to all supported customers. This
is because many customers are unaffected by the issues resolved in
these maintenance releases, and a call to customer support for some
problem being encountered would quickly determine whether it was
something for which a resolution was already available.

How do you get to know about such maintenance releases? The latest
release for each of our products, whether application development
tools like PowerHouse and Axiant or business intelligence tools such 
as PowerPlay or Impromptu, are detailed in the Product Upgrade Advisor
which can be found in the Supported Customers Area of our Web site. As
well as detailing the latest available maintenance release for each
product the Product Upgrade Advisor details the fixes made to this and
preceding maintenance releases.

I would strongly recommend that any customers who have a current
support contract should log-in to the Supported Customers Area and
check out the wealth of information available there. Details on how
to log-on to this area can be found at
http://www.cognos.com/suppserv/custsupp/login.html

Best regards, 

Conrad 

Conrad Whittall 
Marketing Manager, Application Development Tools 
Cognos Incorporated, 3755 Riverside Drive, Ottawa, Ontario, K1G 4K9,
Canada 

Tel : + 1 (613) 738-1338 Ext.4804 
Fax : + 1 (613) 228-3149

E-mail : mailto:conrad.whittall@cognos.com  

For information on the Cognos PowerHouse family of high-productivity
development tools for mission-critical business applications visit our
web site at http://www.cognos.com/powerhouse



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