READ THE MANUAL (EXPLETIVE DELETED)

[Joseph Rosenblatt]

If I were making an acronym it would have been RTWM, with W standing for
worthless. I have never seen such poor documentation  of anything except
SPEEDWARE. IMHO the manual of a proprietary "language" needs to be a little
bit heavier on syntax and lighter on concepts. The only saving grace is that
since we pay such exorbitant support fees I have no qualms about calling the
support line.

I totally agree with the comment about arrogance of the response, "RTFM."
Maybe COGNOS could learn from that sentiment and produce a decent manual,
instead of saying, "TTEC," Take The Expensive Course.

Just my thoughts.

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