Y2K test machine deadlocks stop our project

[Noack, Andreas M.]

Dear PowerHousers,

as I already proposed sometime earlier this year let me give some status
update on our test installation. When pushing our application to PH V 8.19
C4 on HP3000/MPEiX 6.0 with Allbase G3.02 we were experiencing (among other
) locking problems in QTPs. With some detective work we found the following
bloopers, and that's just mentioning the "big" ones:

- when having no "run <modulename>" in the QTPs they tend to lock each other
-> workaround: add this statement to all QTPs
-step 1 of QTP accesses table, step 2 just a subfile, step 3 again a table,
then no correct module created (only steps 2,3), LOCK -> workaround: add a
dummy link to table in step 2 of all QTPs like this
-problems with viaindex -> workaround: use explicit link
-item yearmonth, int siz 4, pic MM/YY could not be accessed anymore ->
workaround un- and reload all tables containing this

So you see, in contact with Cognos telesupport we were rather proactive and
successful. But the current situation leaves us baffled again: we had 4
users on our test machine in 2 environments to simulate "real life"
processing. The test machine is an HP3000 918 LX with 256 MB main memory, 1
processor and 10 GB HDD, very full. So those poor users ran firstly into big
performance problems (that was to be expected) and created about 37
deadlocks in two days with QTPs already overworked and tested (that one was
a hard hit!). Now we are suspecting something like the size and performance
of this machine to be the reason for our trouble. As this is just a guess
and hiring a big machine just for testing would be pushing extremly on our
budget can anybody state similar experience from his own machinery (maybe
also on other platforms). As this is rather urgent by now the question went
to telesupport, too, while I am posting to the list. Any hints whether we
may be guessing right, also from the Cognos pros over here, will be greatly
appreciated (know you can do it, folks). THX in advance for help of any
kind.

Kind regards
Andreas Noack
BetzDearborn
A division of Hercules 
Development Group Europe
Tel. : +32.16.395.290
Fax : +32.16.395.368

The opinions expressed above are my very own and not those of my
employer. Due to this fact they may change anytime without further
notice.

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