Null Date Separator in pre-710G.

[Deskin, Bob]

Chris, I have to take exception to your remarks. We have acknowledged that
there are some problems with 7.10G and we are dealing with them. We have an
RBF in the works. I know of no major software release from any vendor that
has not had some issue. I urge anyone having problems to contact customer
support and specify what issues you're having. Announcing them on this list
is not the same as filing a formal problem report with customer support.

And there are many reasons for not being able to upgrade. I've been dealing
with Year 2000 issues for over 3 years and am still seeing new ones, that's
why I asked.

Bob Deskin              
Senior Product Advisor  bob.deskin@cognos.com
Cognos Inc.             (613) 738-1338 ext 4205 FAX: (613) 228-3149
3755 Riverside Drive P.O. Box 9707 Stn. T, Ottawa ON K1G 4K9 CANADA


> ----------
> From: 	Chris Sharman[SMTP:Chris.Sharman@ccagroup.co.uk]
> Sent: 	September 3, 1998 6:08 AM
> To: 	Bob.Deskin@cognos.com
> Cc: 	Chris.Sharman@ccagroup.co.uk; powerh-l@lists.swau.edu
> Subject: 	Re: Null Date Separator in pre-710G.
> 
> Bob Deskin wrote:
> > By the way, why can't you upgrade to 710G ?
> 
> Possibly because it has serious problems, Cognos aren't willing to own up
> to
> them, and time is running out fast.
> 
> Upgrading requires a lot of time and effort, and nobody wants to upgrade
> to a
> version which may be unusable. Time pressure is forcing us to either "do
> our
> own thing" with an earlier version, or gamble that we'll still have time
> to
> finish our year 2000 projects _after_ Cognos finishes 7.10Gn.
> 
> If you want us to go with 7.10Gn then come clean and let interested
> customers
> know what problems you're aware of, and when (version, date) you plan to
> address them.
> 
> RSVP
> Regards, Chris
> ______________________________________________________________________
> Chris Sharman			Chris.Sharman@CCAgroup.co.uk
> CCA Stationery Ltd, Eastway, Fulwood, Preston, Lancashire, PR2 9WS.
> 
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