710G Problems

Deskin, Bob Bob.Deskin@Cognos.COM
Tue, 15 Dec 1998 14:23:16 -0500


If I'm reading this right, try using the ENTRYRECALL program parameter and
let us know if this solves the problem.

Bob Deskin              
Senior Product Advisor  bob.deskin@cognos.com
Cognos Inc.             (613) 738-1338 ext 4205 FAX: (613) 228-3149
3755 Riverside Drive P.O. Box 9707 Stn. T, Ottawa ON K1G 4K9 CANADA


> ----------
> From: 	Mike Palandri[SMTP:palandri@4j.lane.edu]
> Sent: 	Tuesday, December 15, 1998 12:37 PM
> To: 	powerh-l@lists.swau.edu
> Subject: 	Re: 710G Problems
> 
> At 10:44 AM 12/15/1998 -0600, Alex.Coker@ipaper.com wrote:
> >Has anyone experienced problems with the up-arrow recall on quick
> screens in
> >PowerHouse 710G on Open VMS 7.1?
> >If so, is it corrected in 710G1?
> >
> >Alex Coker
> 
> We ran into this in 710F3.  The up arrow's behavior seems to have changed
> since 620E, our previous production version.  In 620E it seemed performed
> different functions depending on context: if you were entering data on a
> recurring record, it functioned as DUPLICATE (Underscore), if you we in
> change mode, it functioned as RECALL (Control B).  This behavior occured
> with no changes to the key's mapping in QKGO.
> 
> In our installation of 710F3, it functions as RECALL only, it does not
> function as DUPLICATE in any context, which means that nothing happens
> when you press Up arrow when you want to duplicate.  
> 
> Tech support said the cure was to map it to DUPLICATE in QKGO, which
> works for DUPLICATE, but hoses the RECALL function.  We tried a variety
> of mappings in QKGO, for instance mapping it to Single Line RECALL in
> Text Editing and DUPLICATE in Data Fields, but no luck; tech support
> confirmed that a single mnemonic can't be used in two places in the QKGO
> TIC file.
> 
> We decided to map it to DUPLICATE and tell users to use Control B to
> Recall.  Not the best solution, but the only thing we could come up with
> to handle this improvement in PowerHouse.
> 
> If anyone has a better work around, please post it.
> 
> 
> 
> Mike
> 
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