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<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>Greetings to the
list's.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=547415208-05122007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>The following was
sent from one of the people in our Purchasing & Facilities Department
to everybody here yesterday. I'm not sure if this is just a UK thing or if all
of you on the western side of the 'pond' could be affected by it as
well.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007></SPAN></FONT><FONT
face=Arial size=2><SPAN class=547415208-05122007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=547415208-05122007>----------</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=547415208-05122007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>This one is pretty
slick since they provide YOU with all the information, except the one piece they
want.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>Note, the callers do
not ask for your card number; they already have it. This information is
worth reading. By understanding how the VISA & MasterCard Telephone
Credit Card Scam works, you'll be better prepared to protect yourself.
</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>One of our employees
was called on Wednesday from 'VISA', and I was called on Thursday from
'MasterCard'. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>The scam works like
this: Person calling says, 'This is (name), and I'm calling from the Security
and Fraud Department at VISA. My badge number is 12460. Your card has been
flagged for an unusual purchase pattern, and I'm calling to verify. This
would be on your VISA card which was issued by (name of bank) did you purchase
an Anti-Telemarketing Device for £497.99 from a Marketing company based in
London?' When you say 'No', the caller continues with, 'Then we will be
issuing a credit to your account. This is a company we have been watching
and the charges range from £297 to £497, just under the £500 purchase pattern
that flags most cards. Before your next statement, the credit will be sent
to (gives you your address), is that correct?' </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>You say 'yes'.
The caller continues - 'I will be starting a fraud investigation. If you
have any questions, you should call the 0800 number listed on the back of your
card (0800-VISA) and ask for Security. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>You will need to
refer to this Control Number. The caller then gives you a 6 digit
number. 'Do you need me to read it again?' </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>Here's the IMPORTANT
part on how the scam works the caller then says, 'I need to verify you are in
possession of your card.' He'll ask you to 'turn your card over and look
for some numbers.' There are 7 numbers; the first 4 are part of your card
number, the next 3 are the security numbers that verify you are the possessor of
the card. These are the numbers you sometimes use to make Internet
purchases to prove you have the card. The caller will ask you to read the
3 numbers to him. After you tell the caller the 3 numbers, he'll say,
'That is correct, I just needed to verify that the card has not been lost or
stolen, and that you still have your card. Do you have any other
questions?' After you say, 'No,' the caller then thanks you and states,
'Don't hesitate to call back if you do', and hangs up. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>You actually say
very little, and they never ask for or tell you the Card number. But after
we were called on Wednesday, we called back within 20 minutes to ask a
question. Are we glad we did! The REAL VISA Security Department told
us it was a scam and in the last 15 minutes a new purchase of £497.99 was
charged to our card. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>Long story - short -
we made a real fraud report and closed the VISA account. VISA is reissuing
us a new number. What the scammers want is the 3-digit PIN number on the
back of the card. Don't give it to them. Instead, tell them you'll
call VISA or MasterCard directly for verification of their conversation.
The real VISA told us that they will never ask for anything on the card as they
already know the information since they issued the card! If you give the
scammers your 3 Digit PIN Number, you think you're receiving a credit.
However, by the time you get your statement you'll see charges for purchases you
didn't make, and by then it's almost too late and/or more difficult to actually
file a fraud report. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=547415208-05122007>What makes this more
remarkable is that on Thursday, I got a call from a 'Jason Richardson of
MasterCard' with a word-for-word repeat of the VISA scam. This time I
didn't let him finish. I hung up! We filed a police report, as
instructed by VISA. The police said they are taking several of these
reports daily! They also urged us to tell everybody we know that this scam
is happening . </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=547415208-05122007>----------</SPAN></FONT></DIV><FONT
face="Comic Sans MS" size=2>
<P align=left>regards,<BR> <BR>Robert W.Mills<BR>Business Systems
Development Analyst<BR>Group Information Systems & Technology<BR>Pinnacle
Arvato<BR>DDI: +44 (0)20 8309 3604 </P></FONT>
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