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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=574322023-26072007>Thank
you Gentlemen... I will discuss the issues/tools/suggestions raised with my
supervisor.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=574322023-26072007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=574322023-26072007>We
would love to purchase more licenses Bob. Will COGNOS have a "garage sale" one
day? ;-)</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=574322023-26072007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=574322023-26072007>cheers</SPAN></FONT></DIV><!-- Converted from text/rtf format -->
<P><FONT face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
Bob.Deskin@Cognos.COM [mailto:Bob.Deskin@Cognos.COM] <BR><B>Sent:</B> Friday, 27
July 2007 4:27 AM<BR><B>To:</B> atla38@dsl.pipex.com; Fernando Olmos;
powerh-l@lists.sowder.com<BR><B>Subject:</B> RE: New feature suggestion : a
designer procedure which, when included in the screen, actions whenever there is
screen activity<BR><BR></FONT></P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV><SPAN class=692262318-26072007><FONT face=Arial color=#0000ff size=2>If
you're looking for something that times out QUICK, the QKGO terminal time-out
is supposed to do that based on a prompt being made and no input happening
after a period of time.</FONT></SPAN></DIV>
<DIV><SPAN class=692262318-26072007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=692262318-26072007><FONT face=Arial color=#0000ff size=2>As
well, on UNIX and Windows, there are two types of time out for
Axiant thin-client users to check whether there is activity from the user and
whether the client session is still active.</FONT></SPAN></DIV>
<DIV><SPAN class=692262318-26072007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=692262318-26072007><FONT face=Arial color=#0000ff
size=2>Bob</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Joe Boyle
[mailto:atla38@dsl.pipex.com] <BR><B>Sent:</B> July 26, 2007 1:58
PM<BR><B>To:</B> Deskin, Bob; fernando.olmos@hpa.com.au;
powerh-l@lists.sowder.com<BR><B>Subject:</B> New feature suggestion : a
designer procedure which, when included in the screen, actions whenever
there is screen activity<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial">New feature
suggestion : a designer procedure which, when included in the screen,
actions whenever there is screen activity.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial">A simple
application of this would be to enable a current timestamp for the pid of
the quick process to be written to a file, and make it much easier to
determine which quick processes have been inactive for a certain amount of
time, and subsequently either logged out or killed
etc....<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com
[mailto:powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Deskin, Bob<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> 26 July 2007 14:36<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> fernando.olmos@hpa.com.au;
powerh-l@lists.sowder.com<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: Question about auto logout
in QKGO file</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">I just tested this
in 8.41E (Windows). It's generic and should work the same way on all
platforms. If not, please report a bug.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">QUICK keeps an
internal count if there's a QKGO Timeout setting. I don't know how often
it's checked, but I know that it issues a warning message a few seconds
before the actual time-out. For example, I set it to 30 seconds and got a
warning 7 seconds before the time-out. At the time-out it exits QUICK (doing
the appropriate rollbacks and backouts). The basis is whether there's any
input from the user. If there's none, QUICK times
out.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Bob</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">PS You
could buy more licenses :-)</SPAN></FONT><o:p></o:p></P></DIV>
<BLOCKQUOTE
style="MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-RIGHT: 0cm"><P
class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face=Tahoma size=2><SPAN
lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
powerh-l-bounces+bob.deskin=cognos.com@lists.sowder.com
[mailto:powerh-l-bounces+bob.deskin=cognos.com@lists.sowder.com] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of
</SPAN></B>fernando.olmos@hpa.com.au<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> July 26, 2007 12:35
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
powerh-l@lists.sowder.com<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Question about auto logout
in QKGO file</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><!-- Converted from text/rtf format -->How
does the QKGO file's timeout feature work?</SPAN></FONT> <BR><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Is the
QKGO file (say 20 mins) checking frequently, to kick people out if they've
left a QUICK session online for longer than 20 minutes? Does it only kick
them out AFTER they try to change screens, for
example?</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The issue we're having is
we're running out of powerhouse licenses due to the number of users trying
to access the system from a powerhouse main menu. However, there are
people that leave their sessions on the screen in this main menu, without
logging out and so it books a license. As soon as they go back and try and
do something QKGO seems to kick in and therefore logs them out, basically
saying "…uh uh.. Sorry… you took too long to action your screen". We want
QKGO to do this anyway, and kick them out of the screen whether they are
using it or not.</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks</SPAN></FONT>
<o:p></o:p></P>
<P><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Kind
regards,</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">---</SPAN></FONT>
<BR><B><FONT face=Arial size=2><SPAN lang=EN-AU
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Fernando
Olmos</SPAN></FONT></B> <BR><FONT face=Arial color=gray size=2><SPAN
lang=EN-AU style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">Senior
Analyst Programmer</SPAN></FONT> <BR><B><FONT face=Arial size=2><SPAN
lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">HPA</SPAN></FONT></B>
<BR><FONT face=Arial color=gray size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">Direct:</SPAN></FONT><B><SPAN
lang=EN-US style="FONT-WEIGHT: bold"> </SPAN></B><B><FONT face=Arial
color=gray size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">03
9217 5411</SPAN></FONT></B> <BR><FONT face=Arial color=gray size=2><SPAN
lang=EN-US style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">Fax:
03 9217 5166</SPAN></FONT> <BR><A href="http://www.hpa.com.au"><B><FONT
face=Arial color=black size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">www.hpa.com.au</SPAN></FONT></B></A>
<o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">**********************************************************************<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">IMPORTANT<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">The contents of this e-mail and its attachments are confidential and intended<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">solely for the use of the individual or entity to whom they are addressed. If<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">you received this e-mail in error, please notify the HPA Postmaster, postmaster@hpa.com.au,<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">then delete the e-mail.<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">This footnote also confirms that this e-mail message has been swept for the<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">presence of computer viruses by Ironport. Before opening or using any<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">attachments, check them for viruses and defects.<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Our liability is limited to resupplying any affected attachments.<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">HPA collects personal information to provide and market our services. For more<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">information about use, disclosure and access see our Privacy Policy at<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">www.hpa.com.au<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">**********************************************************************<o:p></o:p></SPAN></FONT></PRE></BLOCKQUOTE></DIV>
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