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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=073413712-26072007>If that doesn't work, there may be the option of the
"bouncer" utility that we employ. (We have a similar issue, but with
Oracle licenses). After 30 minutes of inactivity (no keystrokes) the
session gets punted. We did have to build in knowledge about certain
users, who could be in a payroll application that legitimately could take more
than 30 minutes to run.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=073413712-26072007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=073413712-26072007>
<P><FONT size=2><FONT face=Arial>Guy L. Werry<BR>Senior Systems
Analyst<BR>Hudson Bay Mining & Smelting Co., Limited.</FONT>
</FONT></P></SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B>
powerh-l-bounces+guy.werry=hbms.ca@lists.sowder.com
[mailto:powerh-l-bounces+guy.werry=hbms.ca@lists.sowder.com] <B>On Behalf Of
</B>Joe Boyle<BR><B>Sent:</B> Thursday, July 26, 2007 6:30 AM<BR><B>To:</B>
fernando.olmos@hpa.com.au; powerh-l@lists.sowder.com<BR><B>Subject:</B> RE:
Question about auto logout in QKGO file<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial">If you start the lmgrd
with a log file, you will then see when and which users are logged in/out – it
is possible that the issue is not related to time outs – unless you already know
that this is the case.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial">(/ripper1d/cognos/powerhse/license1/lmgrd
> /ripper1d/cognos/powerhse/license1/jfolmdn.log 2>&1
&)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial">You could then set up a
couple of screens and leave them to time out, then check the log to see if their
licence is released before or after the menu screen is
exited.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
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<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com
[mailto:powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of
</SPAN></B>fernando.olmos@hpa.com.au<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> 26 July 2007 05:35<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> powerh-l@lists.sowder.com<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Question about auto logout in QKGO
file</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">How
does the QKGO file's timeout feature work?</SPAN></FONT> <BR><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Is the QKGO file (say
20 mins) checking frequently, to kick people out if they've left a QUICK session
online for longer than 20 minutes? Does it only kick them out AFTER they try to
change screens, for example?</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The
issue we're having is we're running out of powerhouse licenses due to the number
of users trying to access the system from a powerhouse main menu. However, there
are people that leave their sessions on the screen in this main menu, without
logging out and so it books a license. As soon as they go back and try and do
something QKGO seems to kick in and therefore logs them out, basically saying
"…uh uh.. Sorry… you took too long to action your screen". We want QKGO to do
this anyway, and kick them out of the screen whether they are using it or
not.</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks</SPAN></FONT> <o:p></o:p></P>
<P><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Kind
regards,</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">---</SPAN></FONT>
<BR><B><FONT face=Arial size=2><SPAN lang=EN-AU
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Fernando
Olmos</SPAN></FONT></B> <BR><FONT face=Arial color=gray size=2><SPAN lang=EN-AU
style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">Senior Analyst
Programmer</SPAN></FONT> <BR><B><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">HPA</SPAN></FONT></B>
<BR><FONT face=Arial color=gray size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">Direct:</SPAN></FONT><B><SPAN
lang=EN-US style="FONT-WEIGHT: bold"> </SPAN></B><B><FONT face=Arial color=gray
size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">03
9217 5411</SPAN></FONT></B> <BR><FONT face=Arial color=gray size=2><SPAN
lang=EN-US style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: Arial">Fax: 03 9217
5166</SPAN></FONT> <BR><A href="http://www.hpa.com.au"><B><FONT face=Arial
color=black size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">www.hpa.com.au</SPAN></FONT></B></A>
<o:p></o:p></P>
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