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<title>Question about auto logout in QKGO file</title>
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<p class=MsoNormal><font size=3 color=blue face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:blue'>If you start the lmgrd with a log file,
you will then see when and which users are logged in/out – it is possible
that the issue is not related to time outs – unless you already know that
this is the case.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:blue'>(/ripper1d/cognos/powerhse/license1/lmgrd
> /ripper1d/cognos/powerhse/license1/jfolmdn.log 2>&1 &)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:blue'>You could then set up a couple of screens and
leave them to time out, then check the log to see if their licence is released
before or after the menu screen is exited.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com
[mailto:powerh-l-bounces+atla38=dsl.pipex.com@lists.sowder.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>fernando.olmos@hpa.com.au<br>
<b><span style='font-weight:bold'>Sent:</span></b> 26 July 2007 05:35<br>
<b><span style='font-weight:bold'>To:</span></b> powerh-l@lists.sowder.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Question about auto
logout in QKGO file</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>How
does the QKGO file's timeout feature work?</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Is the
QKGO file (say 20 mins) checking frequently, to kick people out if they've left
a QUICK session online for longer than 20 minutes? Does it only kick them out
AFTER they try to change screens, for example?</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
issue we're having is we're running out of powerhouse licenses due to the
number of users trying to access the system from a powerhouse main menu.
However, there are people that leave their sessions on the screen in this main
menu, without logging out and so it books a license. As soon as they go back
and try and do something QKGO seems to kick in and therefore logs them out,
basically saying "…uh uh.. Sorry… you took too long to action
your screen". We want QKGO to do this anyway, and kick them out of the
screen whether they are using it or not.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thanks</span></font>
<o:p></o:p></p>
<p><font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'>Kind regards,</span></font> <o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>---</span></font> <br>
<b><font size=2 face=Arial><span lang=EN-AU style='font-size:10.0pt;font-family:
Arial;font-weight:bold'>Fernando Olmos</span></font></b> <br>
<font size=2 color=gray face=Arial><span lang=EN-AU style='font-size:10.0pt;
font-family:Arial;color:gray'>Senior Analyst Programmer</span></font> <br>
<b><font size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:
Arial;font-weight:bold'>HPA</span></font></b> <br>
<font size=2 color=gray face=Arial><span lang=EN-US style='font-size:10.0pt;
font-family:Arial;color:gray'>Direct:</span></font><b><span lang=EN-US
style='font-weight:bold'> </span></b><b><font size=2 color=gray face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial;color:gray;font-weight:
bold'>03 9217 5411</span></font></b> <br>
<font size=2 color=gray face=Arial><span lang=EN-US style='font-size:10.0pt;
font-family:Arial;color:gray'>Fax: 03 9217 5166</span></font> <br>
<a href="http://www.hpa.com.au"><b><font size=2 color=black face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial;color:black;font-weight:
bold'>www.hpa.com.au</span></font></b></a> <o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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